1. Can I take a sample for evaluation?
Sure, we offer samples for evaluation. If you want OEM support, we can also offer different specifications for selection. You can contact our sales team for support.
2. What are the payment options? Can I use Ali insurance payment?
Yes, payment via the Ali platform is welcome. We also accept TT (Bank Transfer) and other payment methods which can be discussed with our sales team.
3. What are the available shipping methods?
We work with long-term partners offering services including DHL, UPS, FEDEX, ARMEX, as well as air, railway, and sea shipments. We aim to provide the best shipping method for you, and your own shipping agency is also supported.
4. Is OEM/ODM service available?
Yes, OEM and ODM are our main business sectors. We handle many projects and tender orders globally. Personalized service support is available through our sales team.
5. What is the process for product issues or warranty?
All products are checked at least three times before shipment to ensure quality. We offer a one-year warranty on our products so you can buy with confidence.
6. Are there different hardware options available?
Yes, we provide optional CPU upgrades (T606/T616/T620) and various RAM/ROM configurations ranging from 3GB to 8GB RAM and 64GB to 256GB storage.