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Frequently Asked Questions
How long is the lead time for orders?
Normally 2-3 days after receiving the payment. Express shipping takes another 3-5 working days.
What payment methods are accepted?
We accept T/T (Bank Transfer), Western Union, Money Gram, and Paypal.
What is the warranty period?
We provide a 12-month warranty. Each product is strictly tested 3 times before delivery.
Do you provide samples?
Free samples can be provided; however, shipping costs and taxes are to be covered by the buyer.
What is the return policy for faulty goods?
Only quality problems are accepted for return. We do not accept items that are man-made damaged, installed, or missing our original stamps.
How are the products packaged for safety?
We use a combination of bubble bags, foam boxes, and strong cartons to ensure safe transit.
Elite Smartphone
