Frequently Asked Questions
Can I order a sample to check the quality?
Before making any large order, samples are available for quality inspection and local network testing.
What is the warranty policy?
We offer a 12-month warranty. All products undergo 100% testing and detail confirmation before delivery.
What are the payment terms?
We typically accept T/T with a 30% deposit and the balance before shipment. Other terms can be discussed upon request.
What is the standard delivery time?
Samples in stock can be sent within 1-5 days. Our daily production capacity is approximately 5000pcs.
Are OEM and ODM services available?
Yes, we accept both OEM and ODM requirements, including custom logos on products and packaging.
What shipping methods do you support?
We accept various shipment methods and can accommodate specific logistics suggestions from our clients.